Is integrated reporting the board’s top priority? Of course not. Purpose is. But once purpose has been defined, integrated reporting is the way the company ensures it is being achieved and communicated to shareholders and all other stakeholders.

The pandemic shined a light on the fundamental question about the purpose of corporations: Do companies exist solely to make money for their shareholders, or should they have a broader purpose where profits come from successfully executing on that? In the case of the latter, companies have to understand who their key stakeholders are beyond shareholders and the impact the company’s operations, products, and services have on them. They also need to understand and report on the material environmental, social, and governance (ESG) risks and opportunities. To do that with integrity, now more than ever, what companies need is integrated thinking. The board must take the lead and demand a truly integrated report that will enable and ultimately showcase integrated thinking by management. This will make the board more effective and benefit the company, its shareholders, other stakeholders, and the world itself.

History Lesson

Since the very first integrated report appeared in 2002—from the Danish biotechnology company Novozymes—there has been a steady increase in the number of integrated reports published by companies around the world, albeit with substantial variation by country. The Novozymes report was informed by ValueReporting, a PwC initiative that both authors of this article were involved in during the 1990s. The report was aimed at demonstrating the value creation from its environmental, social, financial, and stakeholder governance work. And it was grounded in the corporate governance of the company.

Seventeen years later, Novozymes’ 2019 integrated report continues to provide lessons for other companies and their boards that are looking to adopt integrated reporting. For example, its “economic contribution” diagram shows how it has generated and distributed value to its suppliers, capital providers, community, employees, and reinvestment in Novozymes. The report explains how each of Novozymes’ five business lines contributes to specific sustainable development goals. It also explains Novozymes’ accounting policies for how it measures ESG performance. These are the basis for the “Statement of the Board of Directors and Executive Management” and the “Independent Auditor’s Report.”

Following the lead of Novozymes, Novo Nordisk, a Danish pharmaceutical company, produced its first integrated report in 2004. That same year, Natura, a Brazilian cosmetics and fragrances company, published its first integrated report. The fact that two companies in different industries and countries published their first integrated reports in the same year indicated then that the time for integrated reporting had arrived.

Since then, hundreds of corporations have issued integrated reports, and many reports have benefited from the International <IR> Framework, developed by the International Integrated Reporting Council (IIRC), including the six capitals (financial, manufactured, natural, human, intellectual, and social and relationship), to report on how companies create value over the short, medium, and long term. A good integrated report identifies the material ESG issues, often called nonfinancial issues, that matter to financial performance, and shows the relationships between them.

Status of Integrated Reporting

There is only one country that has mandated integrated reporting—South Africa—and it has done so on a comply-or-explain basis. Adoption in other countries varies. It is quite popular in Japan, where in 2010 fewer than 25 companies issued integrated reports and today more than 400 voluntarily do so. Only a handful of US companies issue integrated reports. The IIRC US community website lists 31 companies that are purportedly issuing integrated reports. No explanation is given for how companies get on this list, and many of them are self-labeled as “sustainability report” or “summary report.”

Common reasons given by US companies as to why they don’t want to practice integrated reporting are that investors don’t care about ESG performance (demonstrably not true, as shown in “The Investor Revolution: Shareholders Are Getting Serious About Sustainability,” Harvard Business Review, May-June 2019); it is too difficult and expensive to do so (the experience of companies in other countries belies this notion); and that it will invite litigation.

A First from Philip Morris

An interesting example to challenge the last point is the US tobacco company Philip Morris International (PMI). Tobacco companies are no stranger to litigation and are hardly looking for more reasons to be sued. Yet on June 30, PMI published its first integrated report, “Delivering a Smoke-Free Future: Progress Toward a World Without Cigarettes,” along with a summary, “ESG Highlights From the Integrated Report.” It also published an online supplement to the integrated report that provides additional information on PMI’s approach to sustainability.

Materiality is obviously a foundational concept in integrated reporting. PMI explained the process it uses to determine its most material sustainability issues in a separate report produced a month earlier. PMI’s first integrated report, published in its 2020 proxy statement, includes a statement of purpose signed by every member of its board.

This statement of purpose reinforces PMI’s commitment to a fundamental business transformation—delivering a smoke-free future by aggressively cannibalizing its cigarette business in favor of reduced-risk products. To make its transformation measurable and transparent, the integrated report includes a set of bespoke business transformation metrics that shows the progress being made to replace cigarettes with less harmful (although not entirely risk-free) nicotine-containing products. Its integrated report contains 25 such metrics. For these and other ESG metrics the company declared targets for 2025.

The quality of integrated reporting varies. A study of the quality of integrated reporting in 20 countries ranked South Africa first, closely followed by the Netherlands, where integrated reporting is done on a voluntary basis. This shows that regulation is not necessary for high-quality integrated reporting, although it is a factor in the quantity of reports. The United States was dead last, and by a wide margin. The reason why can be easily seen by a quick scan of the reports on the US community’s website. Japan, where integrated reporting is quite popular, was third to last, showing that quality and quantity are independent variables. In general, quality was modest due to a variety of factors: poor materiality analysis, very little stakeholder engagement, the lack of a linkage to strategy and resource allocation, and the dearth of reporting on performance.

Most integrated reports, unfortunately, have nothing to do with how the company is managed. The report is typically put together at the end of the year by the sustainability and communications teams, perhaps with the help of outside public relations and design agencies. It does not show the relationship between financial and nonfinancial performance. At best, it is a useful marketing document for the general public, but offers little or no connection to the strategy or real value drivers of the business. Thus, it is largely irrelevant to investors, senior management, and the board—which has minimal input into it.

This needs to change. If a company is going to do integrated reporting, it needs to do it properly, lest the report become a mockery of the company itself. An integrated report needs to be the outcome of integrated thinking across the entire organization, where sustainability is not a separate strategy but core to the corporate strategy.

This, in turn, starts with the board. The board’s first step is to agree to and publish a company-specific, stakeholder-inclusive statement of purpose. Integrated reporting is the mechanism by which the board ensures the integrated thinking necessary to accomplish the company’s strategic objectives. The integrated report provides information to the board, management, investors, and other stakeholders about the extent to which the company is achieving its purpose. It should help the board in its oversight role and give long-term investors a view into the company and how it is creating and will continue to create value without misusing the resources at its disposal.

A well-discussed and thought-through integrated report will address governance; it will address ESG issues; it will address ethics and integrity; it will address the six capitals; it will discuss the company’s purpose and tie that purpose to actual achievement both today and in the future. It will also be explicit about the relationships between ESG and financial performance, as well as between the different ESG performance measures themselves.

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